Welcome to Acoustic PC - The Leader In Quiet PC Cooling Solutions.

AcosuticPC.com is A Proud US based owned and operated Company hosted and Secured Site by Yahoo
SSL (Secure Socket
Layer) encryption serving customers world wide. Basicly Acoustic PC is all about PC Acoustic, Noise prenetion products for
comoputers. We offer the best of class quality and highest technology heatpipe components, phase change and quiet computer
fans for quiet perfmance PC thermal mangment soulutions as well as computer sound dampening products and accessories for
ultra low noise computer or even a silent pc for recording music.

Tired of PC noise disturbing your concentration? Trying to put together a home theater PC? Would you like to be able to leave
your computer turned on all the time without all the racket? You have found the Internet's best of class selection of components
for building ultra low noise computers.

Acoustic PC  was formed in June 2005 to become The Silent PC Enthusiast's premier source for quiet and silent computer parts
and accessories. We specialize in offering hard to find and difficult to obtain products from around the world. Many of the parts
we offer are unavailable anywhere else North America. Some of the most prestigious organizations in the world come to Acoustic
PC for their silent computing needs, including Microsoft, AMD, Intel, Motorola, and Amateur as well as profesional Musicians, IT
Professionals  and countless Universities across the nation. We are pleased to have customers from all over Europe, Australia
and South America. Our components and expertise have been tapped for use in everything from supercomputing clusters
submersible computers.

Acoustic PC is a company that offers a level of product expertise and customer service that is unavailable from the competition.
We know silent computing better than anyone and we want our customers to take advantage of that.

Acoustic PC is more than just a retailer. Before a product can be offered in our store it has to go through our evaluation lab.
Using specialized instrumentation and custom built testing apparatus we can perform objective thermal and acoustic analysis on
a wide range of PC components. This capability enables us to recommend highest quality and most effective products available.

Quiet computers have been proven to be healthier and more productive to use than noisy computers.


FAQ's
Here is a link to a study done at  Click Here > Cornell University !

Here is another article by the European directive Click Here >  Noise at work !
Shipping Security
All prices are in US Dollars. Our shopping cart features 256 bit SSL encryption offer by e-trust through yahoo so you can shop
with confidence that your personal information is safe and purged after 15 days for your protection. Credit card authorizations
are done in real-time. Charges are not made until the day we ship your package through are merchant processor Chase
Manhattan Payment tech.

Click Here > For Package Tracking
We do not share any information that personally identifies our customers beyond that which is required to process orders.
Acoustic PC does not send unsolicited commercial e-mail under any circumstances.

Please
Ckick Here > Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Privacy Policy
About Us
Acoustic PC  takes credit card fraud very seriously. We use the following methods to maintain the integrity and security of
your order:

Credit Card Information Kept Secure
Our shopping cart uses 128-bit SSL encryption that ensures a secure transaction provided by YAHOO & Chase Payment tech
Merchant Soulutions.

Billing Address Is Verified
We use an automated address verification system to make sure the billing address you provide matches that of your credit
card. This system may decline your order if your address is not entered the same way it appears on your credit card
statement.

Card Verification Code Is Used
When you pay by Visa or Mastercard we ask that you enter your card's verification number (the 3 digit number on back of the
card). This is done to deter use of the account number by any party that does not have physical possession of the card. If the
card verification number entered with your order is incorrect it may delay the filling of your order until authorization to use the
card can be verified.
Order Security
Couriers
Domestic
We ship using UPS and FedEx for Domestic upon request USPS is available to destinations across the 50 states.


International Orders

International orders are easy "Heres How."
International orders include Canada, Puerto Rico Caribbean Islands, Europe and Asia. USPS International Express Mail and
Priority mail International is available in are checkout .


International easy order placing Instructions
Choose shipping option USPS Express Mail International. Service provided by the United States Postal. Package Arrives
approximately 3-5 Days using Priority service and 6-10 Days using the Express method.

Shipping will be calculated after your order is placed. You will receive an email back with the total Including shipping charges.
You must reply to the email accepting the store terms & conditions as well as International order policy, and the total charges
Including shipping. After your email is received your order will be charged, process, and shipped next day. We will provide a
tracking number when your order ships.

International orders generally ship within 1-2 business days. Though we strive to uphold are same day shipping policy rarely an
order will not be shipped same day for reasons beyond our control ( But this hardly ever happens ).


Important Notice International Orders

International Delivery
For deliveries outside of the United States we ship via USPS United States Postal Service Express Mail International. Typical
delivery times (excluding customs delays) are 3-5 business days. A tracking number will be provided when your order is shipped.

NOTE:
There may be duties or taxes assessed by your country that are due when you receive your order. These fees are determined by the customs
service in your country and are beyond our control.

For More Information on International Sales Click Here > International Sales


Order Guarantee
Same Day Shipping Guarantee on Domestic orders unless otherwised notified.
Domestic orders for items with availability listed as ordable "Usually ships the same business day" that are accepted before 5:00
EST Time will ship the same business day. Orders accepted after the same day shipping cut off will ship the same day if
possible but are not guaranteed to ship until the next business day.


Shipping Costs
Shipping costs are calculated in real-time when you check out. Our shipping charges reflect as closely as we are able the actual
cost to ship the package including packing materials. We do not attempt to profit on shipping. Product weight and cost is
calculated with box and shipping materials.


Saturday Delivery
Saturday delivery is available for AIR ORDERS ONLY Next  Day and Second Day packages. UPS is only processes air deliveries
on saturdays. Ground and 3 day select orders can be placed without a problem but theye will not be shipped until the following
Monday.
Shipping Domestic & International
We stand 100% behind the products we sell. Your satisfaction with your purchase is guaranteed. If you are unsatisfied with your
purchase for any reason you may return it in accordance with the terms and conditions below for a refund, exccept on water or
liquid cooling products as well as fluids and chemical thermal & adhesive materials, Unfortunatly these products are only
eligiable for refund or return no exceptions! warrenty and exchange is available directly through the manufacture.  

RMA Number
Please contact us to receive an RMA number before returning an item. All returns must be requested within 15 days from the
date of order and must be returned to us within 14 calendar days of issuance of an RMA number. You must have an RMA
number to retain your right to return an item for any reason. To receive an RMA number write to
sales@acousticpc.com

All defective products are returned directlly to the manufacturers or Supplier.

Contact us directly for instructions how and for RMA Assistance.

Damaged, Defective or DOA Shipments
Items damaged during shipment or DOA can be returned for a full refund or replacement. For USA and Non-USA customers you
are responsible for return shipping expenses. In order to retain your rights under this condition you must notify us within the 72
hours after delivery. We will ship the replacement or issue a refund only after the item has been inspected by the Manufacture,
Supplier or Acoustic PC . Replacement items will be sent using a method at least as fast as that used to ship the original item. If
you require a faster replacement we recommend you place a new, separate order, and request a refund for the damaged item.

Items that are returned under the "Damaged, Defective or DOA Shipments" policy and that are determined to be in perfect
working order when we inspect them will be treated as "Opened Items" returns. You will be responsible for all shipping charges
and a 20% restock fee. Please make certain you know how to operate an item before you request a DOA return.


Unopened Items
Unopened items in original and resalable condition can be returned for a full refund less shipping charges and 20% Restocking
fee.  


Opened Items
Opened or used items in saleable and complete condition can be returned for a refund excluding shipping charges. A return fee of 25% of the
sales price is deducted from the refund amount  as well as shipping. However return is at our discretion product can not be used scratched or
dented and must be in resaleable condition. Certain items do not apply for return please contact us for a RMA number and for more information.


Examples of items that can not be returned
Used, scrathced, and dented Heatsinks. Chemicals, fluids and thermal products such as Arctic Silver. Fans that have been
mounted in a computer case with screws are not reselable therefor fall into a no return categorie and any water cooling products
of any kind, However if a product with moveable parts such as a fan or a water pumpis defective even if it has been used of
course it may be covered by the manufactures warrenty under their discretion as long as the product has not been mis used.
This warrenty can be obtained directly through manufacture contact  us for our assistance
sales@acousticpc.com.  


Our Mistake
Returns necessitated by an order processing mistake on our part will be accepted for a full refund and we will pay the full return
shipping costs if you use the prepaid return-shipping label that we will provide. Opening an item's package or using an item
signifies your acceptance of that item even if there was an order processing mistake on our part.


Determination of Condition
The final determination of what is "saleable" and "complete" condition is at our sole discretion. Returned items failing to meet
these conditions may be subject to a higher return fee, they may returned to you at your expense, or they may not be returned
to you at all. Please do not try to return any item that you have damaged, scratched, has lost pieces or manuals, mutilated
packaging or has otherwise been turned into junk. Please check with us before you return items of uncertain condition.


Special Orders
Occasionally we offer special order parts in response to customer inquiries for rare or hard to obtain items. Special ordered
parts are non-cancelable, non-returnable and all warranty service (if available) is through the manufacturer.


Order Cancellation
You may cancel your order for any reason as long as we receive your notification before the courier accepts your package. In
order to ensure your cancellation receives the most prompt attention please e-mai
l sales@acousticpc.com. If your
cancellation is received too late then your items are subject to the normal return procedures. if your order has not been picked
up by the carrier but charged a
5-6% processing fee wil be deducted from your refund.



Acoustic PC  Warranty
All products are warrentied by the manufacture unless or otherwise stated in the product description, all items enjoy a
Manufacture warranty against manufacturing defects (if any). Product use in a manor not specified by the manufacturer, or
product mis-use, will void this warranty protection. Manufacture will, at their discretion, either repair, refund, or replace the
warranted item. Warranty does not apply to special ordered parts.
For warrenty please contact
sales@acousticpc.com so we can provide you with the manufacture contact information.


Pricing Policy
The price you pay for all items is set at the time of your order. Our prices are updated frequently according to market conditions
and availability, and we reserve the right to change our current prices without offering any form of price protection to orders
already placed. However you will be notified first in-case of any changes, But we do our best to acomidate our customers as
much as possible even if it means braeking even.


Shipping
We reserve the right to use an alternate carrier or shipping method other then the carrier or method you specify without notice
or shipping cost adjustment as long as the carrier or method we use will deliver your order in at least as much time as the carrier
or method you specified.


Typographical Errors
We attempt to keep the information on our site as current and error free as possible. We are not bound by typographical errors
resulting in inaccuracies with regard to prices, product specifications or availability.


More Store Policy Info Terms & Conditions
For more information reguarding store policies tems and conditiions please visit our Store Policy Link Store Buyers Policy

Acoustic PC - Managment
Return Policy
Returns:
Store Policies Terms & Conditions
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